Cancellation & Refund Policy

Privacy Policy
Planet DM is Obliged to ensure the privacy of our visitors. This privacy policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site. Planet DM does not sell, rent, lease or disclose customer information to third parties unless required by law. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. The email address you provide for order processing, will only be used to send you information and updates pertaining to your order. All supplied sensitive/credit information is transmitted via Secure server and then encrypted into our payment gateway providers database only to be accessible by those authorized with special access rights to such systems. After the transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
 
Information We Collect
In running and maintaining our website we may collect and process the following data about you:
  • Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
  • Information provided voluntarily by you.
  • Information that you provide when you communicate with us by any means.
 
Use of Cookies
We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website. You can adjust the settings on your computer to decline any cookies if you wish. This can easily be done by activating the reject cookies setting on your computer.
 
Disclosing Your Information
We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:
  • To provide information to you that you request from us relating to our products or services.
  • To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.
  • To inform you of any changes to our website, services or goods and products.
Where your consent has been provided in advance we may allow selected third parties to use your data to enable them to provide you with information regarding unrelated goods and services which we believe may interest you. Where such consent has been provided it can be withdrawn by you at any time.