Cancellation & Refund Policy

Cancellation Policy
  • Cancellations will be considered only if the request is made within 3 days of placing an order. You may submit your cancellation requests by email or phone. The confirmation email or number given by accounts department of Planet DM will act as a proof of the cancellation of service. No cancellation is possible for the services offered with promotional discounts on special occasions viz. Independence Day, Christmas and New Year. These are limited edition offers and hence any range of refund will not be possible.
Refund Policy
  • Planet DM does not offer any refund for the transaction charges, for any funds spent on search engines, for the services already delivered or any other miscellaneous charges which are non recoverable for Planet DM and refunding them causes any loss to Planet DM.
  • Every service offered by us takes different course of action to get accomplished from start to end, thus refund policy differs from one service to other.
  • There is always a certain set of resources that are involved in achieving every milestone of a campaign. Thus, a refund will not be entertained for the work already completed.
  • No refund is possible for the fee paid in the form of administrative fees or installation charges. Taxes paid on services levied by regulatory bodies would not be refunded with fee refund. No refund will be entertained in case service gets cancelled due to any violation of terms stated in our Terms & Condition section.